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Terms and Conditions of Sale

These Terms and Conditions of Sale are relevant to the purchase of products made remotely via a computer network at www.armoniesonore.com, which belongs to ARMONIE SONORE, with headquarters in Via Castellana 11/1, 42020 Albinea (RE) – VAT 02540600356. Each purchase transaction will be governed by the provisions of LD (Law Decree). 185/99, LD. 206/05; the information for the conclusion of the contract will be subject to art. 12 of the LD. 70/03 and the protection of confidentiality will be subject to the laws under LD. 196/03.

The sales contracts of product found on the www.armoniesonore.com website can be deemed concluded the moment the Client sends the purchase order to, and is accepted by, ARMONIE SONORE. ARMONIE SONORE will promptly send a purchse order receipt to the Client.

The client, by requesting an electronic purchase order, declares to have read and to have accepted the contract terms and conditions and undertakes to observe and respect them in its relations with ARMONIE SONORE.

Pursuant to art. 13 of Law 196/2003, ARMONIE SONORE wishes to inform Clients that the personal and fiscal information acquired verbally with reference to the commercial relations, provided directly by the parties, or otherwise acquired as part of the company’s activities, will be processed in accordance with the above legislation, including the obligations of confidentiality as foreseen by this legislation.

In relation to the above-mentioned legislation these rights may be exercised under Article 7 LD. 196/2003.

Before sending a purchase order, the Client is required to carefully read these terms and conditions of sale. The forwarding of the purchase order implies their full knowledge and acceptance.
Once the online purchase process is complete, the Client should print and keep these general conditions of sale, which were already seen and accepted during the conclusion of the contract phase.

By placing an order online, the Client sends ARMONIE SONORE a request to purchase the product and/or products placed in the cart. When Clients place an order online for products found in the cart, they agree to buy them at the price and terms stated in these Conditions of Sale.

ARMONIE SONORE will inform the Client of the acceptance and confirmation of the order.
In particular ARMONIE SONORE will not accept orders:
if the product/s is/are not in stock when the order is placed and/or
if the Client cannot or does not want to pay via credit card (Paypal) or bank transfer.
Orders can be placed online through the www.armoniesonore.com site based on the prices and conditions contained therein and through authorized dealers.

The Client will buy goods, whose characteristics are described online on the relative descriptive and technical pages, at the price specified therein. Delivery charges, found on the website, are to be added.

Prior to the order being shipped the unit cost of each product chosen, the total cost when buying more than one product and the relevant delivery costs are listed. Once the purchase order has been submitted, the Client will receive an e-mail message from ARMONIE SONORE which will: confirm the receipt of the purchase order; include the information on the main characteristics of the goods purchased, the price details, the delivery costs, applicable taxes and means of payment; include reference to the general contract conditions and information regarding the right of withdrawal, the conditions and manner it is exercised as stated on the site. Following the approval of the LD dated 4 July 2006 no. 223 “manovra bis” Art. 37 paragraphs 8 and 9, converted into Law 248 dated 4 August 2006, and entered into force on 12 August 2006, the obligation to notify the list of clients and suppliers in the event of invoice issuing was restored, and Law Decree 78 dated 31 May 2010 converted into Law 122 dated 30 July 2010, imposes the requirement to ask Clients to state their VAT and FISCAL CODE in the appropriate fields found on the site.

Clients can carry out payments by choosing one of the following methods:

– Payment by credit card: Should the Client decide to pay via credit card and PayPal, which is suitable for ensuring the confidentiality of the data provided by customers, may also be used. Clients may wish to refer to www.paypal.com for any further information and Legal Agreements.
Payment by bank transfer: Payment by bank transfer can be carried out using the following bank details:
– Bank IBAN code: IT48H0303266130010000006670
– Made out to: Armonie Sonore di Lusenti Benito.
Should the payment be made by bank transfer, the item purchased will be delivered in the manner described in Section “Delivery of Products” to the address indicated by the customer upon receipt of payment, which on average is between two to five days after the bank transfer is carried out (the timing will vary depending on the bank used). To facilitate the process you can send a receipt of payment together with your order number via Email to: [email protected].

The goods purchased, along with the invoice, will be delivered by courier to the address specified by the customer when ordering online. Any special needs will have to be put forth by the Client to ARMONIE SONORE.

ARMONIE SONORE guarantees the delivery of the goods within 15 (fifteen) working days from the date of receipt of the confirmation of the completed transaction. (With reference to payments made via bank transfer, the 15 days will be counted from the date of receipt of the payment or receipt by email).
Should ARMONIE SONORE not be able to guarantee delivery within this established time, the Client will be notified promptly.
In case of non-delivery due to the absence of the recipient (the address indicated by the Client in the order) the courier will leave a notice and try again a second time; should the recipient still be absent the goods will be returned to the sender (ARMONIE SONORE).

Products purchased on the www.armoniesonore.com website are subject to the discipline on the sale of consumer goods. The products delivered comply with the features as shown on-line on their relative descriptive and technical pages. ARMONIE SONORE is liable to the customer for any lack of conformity at the time of delivery.

The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to terminate any contract with ARMONIE SONORE, without any penalty and without specifying the reason, within 10 (ten) working days of receiving the goods. The withdrawal right is recognized with respect to any goods purchased by the customer on the www.armoniesonore.com website.

The right of withdrawal is exercised by sending, within the above-mentioned period, a written notice to ARMONIE SONORE via a registered letter with acknowledgment of receipt. The withdrawal notice may also be sent, within the same period, via a telegram, provided that it is confirmed by registered mail with return receipt within the following 48 hours.

Should the right to withdrawl be exercised, notification must be sent to the following address:
ARMONIE SONORE di Lusenti Benito
Via Castellana 11/1, 42020 Albinea (RE) – Partita Iva 02540600356
Telefono: 0522-598264 | 348-5637424

If the goods have been delivered, the customer is required to return them to ARMONIE SONORE  within fifteen (15) working days from the date of delivery of the goods.

All goods must be returned to ARMONIE SONORE complete with all accessories, instruction manuals and all that was originally delivered to the customer, and packaged in their original wrapping. The product should be returned along with a copy of the electronic receipt of the sales order. The costs for returning the goods to ARMONIE SONORE are charged to the customer.

If the right of withdrawal is exercised by the customer in accordance with the provisions of this clause, ARMONIE SONORE is required to reimburse the sums paid by the customer.
In particular, ARMONIE SONORE will carry out the refund free of charge for the cost of goods dispatched inclusive of shipping charges within thirty (30) days from the date in which it became aware of the right of withdrawal by the customer. This transaction is carried out via the bank that issued the credit card used for payment or rather by crediting the sum to the bank account specified by the customer.

ARMONIE SONORE has the right to reject any product returned via conditions other than those specified above. It also has the right to reject any products for which the client has not fully paid the cost of returning the goods, or if the customer does not comply with the manner and timing for notifying the right of withdrawal.

In case of failure to pay all or part of the purchase price of the product or products ARMONIE SONORE reserves the right, pursuant to art. 1456 of the Civil Code, to declare this contract resolved by sending written notification to the customer.


For any claim or clarification, customers must contact either number 0522-598264 or 348-5637424, or the following e-mail: [email protected]. The customer will be contacted for clarification within three (3) working days of the request.

This agreement is governed by Italian law. The exclusive jurisdiction for any legal action brought forth by the Purchaser under this warranty or any further legal guarantees will be the Court of Reggio Emilia. Should ARMONIE SONORE win the legal action, the plaintiff must reimburse ARMONIE SONORE all expenses, including attorneys’ fees and court costs incurred by ARMONIE SONORE for its defense.

The present Italian legislation will apply, although not expressly stated in this agreement